WSIB Psychological Assessment and Therapy in Ontario

Turning Point is an approved provider under the Mental Health Program of Care (MH POC) and provides psychological assessments and treatment to workers who have a WSIB registered claim.

This includes workers who have experienced significant psychological or emotional distress following a workplace incident, physical injury, or cumulative workplace incidents, such as anxiety, depression, posttraumatic response, or chronic mental stress.

WSIB Services at Turning Point

  • Psychological evaluations through the Mental Health Program of Care

  • Individual psychotherapy

  • Virtual appointments across Ontario

  • In-person appointments in Thornhill and Richmond Hill

  • Services in English, Farsi, Russian, Spanish, and Romanian

How to Get Started

Register your WSIB claim

You will need a registered WSIB claim and claim number before you can access services through the Mental Health Program of Care.

If you have not yet registered a claim, you can find information about reporting a work-related mental health injury in WSIB’s guide to registering a mental health claim.

Contact Turning Point

Once you have your claim number, contact us to book an appointment. Services must be authorized by WSIB before the assessment or psychotherapy begins.

Please have the following information available:

  • Your WSIB claim number and your date of birth

  • The name and contact information of your WSIB case manager or nurse consultant

  • Whether WSIB has already approved a psychological evaluation, psychotherapy, or both

If you need help at any stage, contact your WSIB case manager or WSIB customer service at 1-800-387-0750.

Frequently Asked Questions

  • The Workplace Safety and Insurance Board (WSIB) provides support for workers in Ontario who have been injured or developed a mental health condition due to their job. If you have a WSIB-approved claim, you may be eligible for fully covered psychological services to help with your recovery.

  • The WSIB offers assistance through the WSIB Mental Health Program of Care (MHPOC) to workers who experience mental stress arising out of and in the course of employment. This may include:

    • an acute reaction to a sudden and unexpected traumatic event

    • a substantial work-related stressor or series of stressors (e.g. bullying and/or harassment)

    • a psychological reaction secondary to a work-related physical injury

  • We offer:

    • Psychological evaluations to understand your needs.

    • Personalized treatment plans tailored to your recovery

    • Evidence-based therapy to help with stress, trauma, and emotional challenges.

    Our goal is to support your mental well-being and help you return to work feeling stronger.

  • No. If WSIB has authorized your psychological evaluation or psychotherapy under the Mental Health Program of Care (MHPOC), the approved services are covered and billed directly to WSIB.

  • For your convenience, we offer secure video therapy and assessment sessions, allowing you to receive psychological support from the comfort of your home.

    In-person appointments may also be available in Thornhill and Richmond Hill, depending on availability.

  • In addition to English, we have therapists providing treatment in Farsi, Russian, and Spanish. *

    *Depending on current availability