How to Book
The easiest way to schedule your appointment is through our online booking system here. You can see real-time availability for therapists currently accepting new clients.
To learn more about our therapists — including those whose schedules are temporarily closed — view their profiles, information, and introduction videos here.
If the online availability does not meet your needs, please call our office. Our intake coordinator will help you find an appointment time or add you to the waitlist for your preferred therapist.
Alternatively, you can email us by clicking here.
After booking, you will receive an automatic confirmation email right away. If you don’t see it, please check your spam folder or the “Updates” tab in Gmail and drag it into your main Inbox.
Within a few days, your therapist will email you the details for your first session. This includes:
- links to the intake and consent forms for you to fill in prior to the appointment (completing these in advance saves time during your appointment).
- the link to the video call.
- e-transfer instructions for payment prior to the session.
The email will also contain the therapist’s email address and phone number so that you can contact your therapist directly if you have any questions.
If you need to cancel or reschedule your appointment, you can do it by clicking the “Cancel or Reschedule” button on your automatic confirmation email.
IMPORTANT: There is a two-business-day cancellation policy in effect. Please make sure to cancel on time to avoid cancellation fees (full session fee). For example, for a Monday appointment, the latest time to cancel is the previous Thursday.
A credit card is required to secure your appointment, but all sessions are paid via e-transfer prior to the session.
If you are booking for your child or teen, we recommend that you attend your first session on your own. This gives you space to share your observations and concerns and relevant developmental history.
You can read more about what to expect at your first session here.